Founded in 1920, First Fidelity Bank has grown from a small community bank into a regional institution known for combining personal service with modern banking capabilities.
As the bank has continued to expand across Oklahoma, Arizona, and Colorado, their existing loan operations tools began to feel limiting. While the system in place was functional, it was no longer built for the volume, complexity, or reporting needs that come with growth. The team was looking for a more scalable approach that wouldn’t disrupt the processes that already work well.
To support the next phase of growth across loan operations, First Fidelity Bank is partnering with Teslar to bring greater clarity, structure, and efficiency to their day-to-day processes.
“We have a system today, and it works—but we’ve outgrown it,” said Valerie Jury, Chief Operations Administrator at First Fidelity Bank. “As we continue to grow, we need a more scalable solution that brings greater accuracy and efficiency to loan operations. We’re excited about the accountability Teslar will create for our loan teams, and the improved reporting it will deliver for our board and loan committees.”
The bank is taking a thoughtful, phased approach to adoption, with an initial focus on core tracking, reporting, and exceptions.
“We’re being very intentional with how we roll this out,” Jury added. “Right now, we’re focused on getting the core pieces right. From there, we’re excited about the potential to continue building with Teslar as our needs evolve.”
We are excited to support First Fidelity Bank’s continued focus on strong relationships, operational clarity, and long-term growth.