Headquartered in Waynesboro, Mississippi, First State Bank is a community bank known for its long-standing commitment to customer service, employee empowerment, and community involvement.
With a mission centered on serving the full financial needs of their customers while contributing to the strength of the communities they serve, First State Bank continues to invest in tools that support their employees and long-term goals around customer experience.
To support these priorities, the bank is partnering with Teslar to strengthen internal lending operations and improve visibility across key processes.
First State Bank will leverage Teslar for Construction Management, Exception Tracking, and Internal Loan Review, alongside Teslar’s dashboards and reporting capabilities.
Implementation will begin with Construction Management, where the team is focused on improving visibility into draw processes, equity tracking, and internal inspection workflows. From there, the bank will expand into Exception Management to centralize loan exception tracking, followed by Internal Loan Review to enhance annual reviews and ongoing credit monitoring.
“I originally came to Teslar looking for a modern solution to support our internal loan review process,” said Jeff Cox, SVP of Loan Review at First State Bank. “While it could all be done in Excel, having a platform that handles everything seamlessly is a much better solution. It quickly became clear that Teslar could do much more—especially on the reporting side. The dashboards, exception tracking, and overall visibility really stood out."
As conversations progressed, additional teams across the bank recognized opportunities to modernize processes beyond loan review alone, expanding the use of Teslar across construction tracking, exception management, and reporting.
We’re proud to partner with First State Bank as they modernize their lending and credit operations, improve internal visibility, and build on a legacy of service that has supported their communities for more than 90 years.