Words From The Efficiency Experts

Session Spotlight | Learning Lab: Don't get LOSt - Consumer LOS Walkthrough

Written by Abby Ehrhardt | Wed, Sep 16, 2026

There’s a lot to navigate throughout the consumer lending process. This hands-on TUNE Learning Lab gives attendees the chance to walk through Consumer LOS with Luke, ask questions, and build confidence using the tools that support their institution’s lending process.

Session: Learning Lab: Don't get LOSt - Consumer LOS Walkthrough (Pre-Registration Required)

Speakers: This session will be led by Luke Schafer, Director of LOS Product Adoption.

Who Should Join: This session is for operations staff and administrators looking for a deeper understanding of Consumer LOS, especially those involved in day-to-day loan processing or system setup.

This Learning Lab will walk attendees through key stages of the consumer loan lifecycle and the admin settings behind essential Consumer LOS features. Luke will show attendees how to configure those features around their institution’s processes and identify areas where workflows can be improved.

Attendees will also see how application intake, document collection, vendor interactions, and decisioning come together within Consumer LOS. The walkthrough will connect these parts of the lending process so attendees can better understand how their setup impacts the experience from application through decisioning.

Luke shared, “I’m looking forward to working closely with attendees in a smaller setting to answer real questions and help them connect the system directly to their processes.”

Attendees can expect to walk away with:

  • Greater confidence navigating the full consumer loan lifecycle within Consumer LOS
  • Knowledge of how to set up and optimize key features around their institution’s processes
  • Ways to identify common inefficiencies and improve their Consumer LOS workflow

Getting more from Consumer LOS starts with knowing how to make it work for your institution. This Learning Lab gives attendees the time to dig deeper, work through scenarios, and leave with a stronger understanding of the system.

This is the final week to pre-register for TUNE Learning Labs. Don't get LOSt in the process! Join Luke for a hands-on Consumer LOS walkthrough built around your questions and institution’s lending processes.