We're excited to announce our partnership with State Savings Bank!
State Savings Bank based in West Des Moines, IA, has partnered with Teslar Software to optimize their exception management and reporting capabilities. The bank sought a solution to shift from a reactive mindset to a more proactive approach by tracking their exceptions, leveraging workflows and reporting to streamline operations and improve efficiency.
Aaron Spooner, SVP at State Savings Bank, shared his enthusiasm for Teslar’s exceptions management tools, emphasizing how critical it is to have accessible and actionable data. “As an analytical leader, having quick access to real-time data makes a world of difference. Teslar will help us easily track many things like unexpected loan payoffs and the flow of large deposits and withdrawals, allowing us to respond more strategically.”
The partnership will foster a proactive shift and significantly reduce the risk of forgotten tasks, making it easier for the bank’s lenders and processing staff to maintain compliance and accuracy. Going forward we will be able to focus more on nurturing existing relationships and building new ones, while simultaneously enhancing the customer experience across both front and back office operations.
“We’re excited to partner with Teslar to provide a solution that meets our analytical and operational needs,” Spooner added. “Their tools will help us be more agile and effective, allowing us to deliver an even better experience for our customers.”