Words From The Efficiency Experts

Joe Ehrhardt

Joe Ehrhardt is the CEO and founder of Teslar Software. In his role as CEO, Ehrhardt shapes the company’s strategic vision, oversees team/culture and ensures employees have access to the resources they need to enable Teslar’s community financial institution clients to streamline processes and improve operations with better data. Ehrhardt has 20 years of experience in the banking industry. He began his career as a teller at Arvest Bank and later joined ANB Financial as the bank’s first software developer and built a dedicated team challenging what banks could do with technology. Ehrhardt’s team built the bank’s internet banking system, exceptions system, gift card system, onboarding, doc prep and lead a team dedicated to business process reengineering. During his time at community banks, Ehrhardt witnessed firsthand the impact that these institutions have on local consumers and small businesses. The power of community banking inspired him to create Teslar to provide these banks with the necessary tools to grow with efficiency, transparency and confidence. Ehrhardt earned a bachelor’s degree in computer engineering and a master’s degree in information systems from the University of Arkansas. He resides in Springdale with his wife and four daughters.

Is your communication with customers on par with your peers?

Posted by Joe Ehrhardt on Wed, Dec 15, 2021

community banks use technology to improve communication with customers

Excellent customer communication is the pinnacle of community banking. However, a new precedent for speed and digital offerings for your commercial customers has been set since the onset of the Paycheck Protection Program. Will people want to go into a bank branch to apply for a commercial loan when they were able to carry out the entire PPP loan process digitally? Now that these digital expectations have been set, there’s no going back. Bankers can’t revert to doing things the same way they did before the pandemic. It’s just not an option.

Community Banking in 2021

Posted by Joe Ehrhardt on Wed, Jun 30, 2021

Community banks have always been good at creating lifetime customers, but evolving technology and customer demands can complicate your ability to satisfy customers post-pandemic. There is a running joke in the banking industry that the pandemic took five years of technology growth and pressed it into one. With the additional demands put on bankers by the Paycheck Protection Program (PPP), that joke is one hundred percent true. Now that these digital expectations have been set, there’s no going back. Bankers can’t revert to doing things the same way they did before the pandemic. It’s just not an option.

Three Ways To Extend Efficiencies Throughout Your Organization

Posted by Joe Ehrhardt on Mon, Nov 25, 2019

Community banks today are finding themselves under mounting pressure. The battle for deposits is more critical than ever before, new entrants to the space are creating unprecedented competition, customer expectations continue to climb and technology is evolving at a rapid rate. Not to mention, these institutions are expected to effectively manage and maintain regulatory requirements, security protocols and growing their portfolios – all within set budgets.