Shifting from Paper to Process Automation with Workflows & RPA

In the current digital age, community banks are increasingly confronted with the challenges of legacy systems and paper-based processes. These outdated methods not only slow down operations but also introduce inefficiencies that can hinder a bank's ability to compete. Automated workflows and Robotic Process Automation (RPA) offers a cost-effective solution, presenting opportunities for banks to streamline their workflows, minimize errors, and boost overall efficiency.

Strategies to Combat Talent Shortages

As we continue to hear stories of businesses struggling to find and retain talent, it's becoming clear that this is the new normal. Many long-time employees retired en masse during the pandemic, leaving banks and other businesses struggling to attract new talent to fill those gaps.

Strengthening Your Bank’s Resilience: The Critical Role of Portfolio Management and Loan Review Processes

In today’s financial landscape, community financial institutions find themselves navigating through a unique set of challenges. The wave of bank failures throughout 2023 put a spotlight on the volatile side of the industry, making it critical for community institutions to remind the world of their resilience.

Enhancing Banking Efficiency: The Power of Integrated Technology

In the dynamic realm of banking, efficient workflow processes are a common goal among financial institutions. Although there are many approaches, true process improvements are made by focusing not on a specific solution, but on the principles that drive efficiency.

One of the most significant of these principles is integration and its potential to redefine the way institutions operate.

Tech the Halls: How Fintech Has Revolutionized Holiday Shopping

Get the Most Value Out of Your Vendors: Top Questions to Ask When Vetting Potential Partners

Despite current economic conditions, innovative banks are avoiding cuts to their tech budgets. However, many banks are still hesitant to venture away from their core providers and form relationships with other technology vendors. Investing in technology can help community banks improve efficiency, reduce operating costs, and reach more customers with an improved customer experience.

RPA-Driven Customer Portals for Commercial Banking

Commercial customers are typically a bank’s largest revenue stream. Meeting their needs and providing top-notch experiences for them is a high priority, but most financial technology is not built or suited for commercial customers or complex relationships.

Winning the Battle for Deposits

With tightening margins, inflation, and high interest rates, community bankers face not only a challenging lending environment, but also a battle to sustain deposits. Customers are more knowledgeable than ever and are prepared to shop across multiple channels to find the right fit for their deposit needs. So how can community financial institutions look to compete with larger banks and credit unions to attract those customers?

How Banks Can Think Differently About Optimizing Margins

Net interest margin is a central measure of a financial institution’s long-term success and viability. In an industry that is currently seeing abnormal trends of lower loan originations, excess liquidity, global staff shortages and supply chain issues, closely monitoring margins is of even more importance for banks wanting to avoid falling behind peers.

Is your communication with customers on par with your peers?

Excellent customer communication is the pinnacle of community banking. However, a new precedent for speed and digital offerings for your commercial customers has been set since the onset of the Paycheck Protection Program. Will people want to go into a bank branch to apply for a commercial loan when they were able to carry out the entire PPP loan process digitally? Now that these digital expectations have been set, there’s no going back. Bankers can’t revert to doing things the same way they did before the pandemic. It’s just not an option.