Citizens State Bank of Lankin Partners with Teslar Software

Posted by Teslar Software on Tue, Mar 26, 2024
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We're excited to announce our partnership with Citizens State Bank of Lankin!

This forward-thinking bank is in the process of enhancing their digital offerings to better serve their community. When looking at online account opening products, the bank encountered challenges in finding a provider that aligned with their needs. They were particularly impressed by the simplicity and breadth of Teslar’s platform, especially the customer portal, which stood out for being precisely what the bank wanted without being excessive or overly complex.

"We at Citizens State Bank of Lankin are always open-minded to ways we can better serve our community and foster innovation. Before being introduced to Teslar, we were not actively seeking a new solution. However, the possibility of enhancing our services always piques our interest. The customer portal caught our eye for its simplicity, effectiveness, and alignment with our vision for the future," said Christine Grove, President/ISO of Citizens State Bank of Lankin.

With a primary focus on Teslar’s customer portal for streamlined online account openings, the bank’s roadmap also includes areas such as exceptions management, workflow automation, Performance Scorecards, and Annual Loan Review.

“We were impressed with Teslar's holistic platform, but it was the customer portal that sealed the deal for us. Its potential to help us empower our community through digital offerings and provide a better customer experience is why we're so excited about this partnership. We’re also looking forward to enhancing our team's workflow processes and maintaining consistency in our operations," Christine shared.

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