We are excited to announce our partnership with Community Bank!
With over 60 years of delivering exceptional service and building strong relationships, Lexington, TN-based Community Bank is focused on modernizing their processes to meet the demands of a changing industry. To support their growth goals and create a workplace that attracts and retains top talent, the bank is leveraging technology to scale operations and increase efficiencies.
By implementing Teslar, the bank will transition from paper-heavy, outdated workflows to automated, digital solutions that streamline exception tracking and portfolio management—all while maintaining the outstanding service their customers know and trust.
“We want to bring our processes into the current times,” said Jeremy Washburn, Chief Credit Officer. “Many of our processes have become antiquated, and automating our workflows will not only improve efficiency but also help us attract and retain new generations of community bankers who expect modern tools and processes.”
With Teslar, Community Bank will have a single, user-friendly platform that integrates seamlessly into their core system, giving their team quick and easy access to data. Teslar’s Exceptions/Tickler Tracking tools will help them manage documents efficiently, cut down on redundancies, and create scalable processes that grow with the bank.
“Our institution has doubled in asset size over the past four years, and that growth has revealed inefficiencies in our processes that we’re addressing as we begin an ambitious five-year growth plan,” Jeremy explains. “One area we are working to improve is redundancy in exception tracking. Right now, it can take ten minutes and involve three or four people to track down a missing exception, but that same process only takes three seconds with Teslar.
And that scenario happens a hundred times a day. When you start quantifying the opportunity cost of these outdated processes, the expense becomes strikingly clear. We simply can’t afford to maintain this level of inefficiency in our workflows."
We’re excited to partner with Community Bank to help them modernize operations, attract the best talent, and continue delivering exceptional service to their customers and communities!
Leave a Comment