Community State Bank Selects Teslar Software
Bank chooses robust platform to streamline commercial lending process, strengthen customer relationships
Teslar Software (Teslar), a provider of automated workflow and portfolio management tools that help community financial institutions thrive, announced today that Community State Bank has selected its advanced platform to improve efficiencies within the commercial lending process while enhancing the overall borrower experience.
Union Grove, Wis.-based Community State Bank is primarily a business bank with seven locations throughout Southeastern Wisconsin. The bank recognized the need to streamline commercial lending, making processes such as exceptions, scorecards and secure file transfers more seamless. To address this need, the bank selected Teslar because of its modern technology and automated workflows. Community State Bank expects to save time and boost productivity by leveraging Teslar’s robust platform.
“When considering potential partners, we decided that Teslar was the best fit for our institution not only because of their leading technology, but also because of their strong culture,” said Steve Donovan, Executive Vice President, Community State Bank. “The Teslar team has deep experience in the banking industry and they really understand the challenges we face and the opportunities in front of us. Plus, their excellent customer service and commitment to helping us succeed has been evident from the start. Teslar encourages us to review our workflows and processes in order to find new, better ways of operating.”
Community State Bank expects the Teslar platform to help them better reach and engage with customers. The bank serves a wide variety of customers in both urban and rural areas, and these markets each have unique preferences and characteristics. By leveraging Teslar, bankers will have easier, more immediate access to relevant customer data, allowing them to more strategically serve customers across various segments and more effectively meet their specific needs. The bank also plans to use the Teslar platform in their upcoming website redesign to expand online capabilities and deliver a more secure and intuitive user experience.
“Community State Bank is prioritizing the adoption of contemporary technology that will improve processes organization-wide and allow them to more meaningfully connect with their customers,” said Joe Ehrhardt, CEO and Founder of Teslar. “By leveraging the Teslar platform, bank employees will be able to perform their jobs faster and with more efficiency, while also benefitting from increased visibility into customer relationships and needs. We look forward to working with Community State Bank as they use Teslar in many capacities across their institution.”
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