Farmers & Merchants Bank Partners with Teslar Software

We are excited to announce our partnership with Farmers & Merchants Bank!

Founded in 1945 and deeply rooted in Arkansas communities, Farmers & Merchants Bank has built a strong reputation for relationship-driven banking, operational integrity, and a commitment to putting customers at the center of everything they do. As the bank continues to grow, leadership remains focused on investing in technology that supports staff and strengthens long-term operational efficiency.

To support these goals, Farmers & Merchants Bank is partnering with Teslar to modernize workflows, improve consistency, and reduce manual effort across key operational areas.

Prior to Teslar, many quality assurance, exception, and construction inspection processes relied heavily on user input, shared tools, and manual follow-up. Teslar stood out for its ability to centralize workflows, automate quality assurance processes, and create a more consistent experience for both front-line and back-office teams.

“Today, many of our QA processes are manual and rely on spreadsheets and user input,” said Jennifer Hardin, Chief Operations Officer at Farmers & Merchants Bank. “I’m tickled to death to have workflows, automation, and a QA process that’s easier for both the front and back office. Teslar will give us a cleaner, more consistent way to operate.”

“We’re doing well, but we know we can do better,” added Bethany Reed, Vice President of Retail Operations. “Teslar brings the consistency we’ve been looking for, and the fact that documents flow directly into imaging where they belong is a huge win. TeslarSync is especially exciting for us—it opens the door to so much automation.”

We’re proud to partner with Farmers & Merchants Bank as they continue modernizing operations, improving efficiency, and delivering strong, community-focused banking across Arkansas.