We are excited to announce our new partnership with First Community Bank!
Corpus Christi, TX-based First Community Bank has been facing the common industry challenge of talent shortages, which has increasingly burdened their team. During their search for effective workflow solutions, a mutual connection introduced them to Teslar. Inspired by the positive feedback, they decided to pursue the opportunity to solve their challenges through technology and innovation.
"With Teslar, we're ushering in a new era of efficiency and work-life balance. We're excited to transform our bank’s operations with these innovative workflows," said JoAnn Pinkerton, SVP/Operations Manager.
The bank resonated with Teslar's ability to develop intricate workflows without hourly billing or the need to dedicate full-time staff to building them. The bank is eagerly embracing Teslar’s workflow tools, with several tailored solutions already in the pipeline.
"I initially saw Teslar as just another vendor. However, after evaluating our existing solutions and realizing our needs weren’t being met, Teslar's workflow tools stood out. I'm particularly excited about integrating Teslar’s workflow system to streamline our operations, especially amidst current talent shortages. This is not just about automation; it's about aligning our team effectively and enhancing operational efficiency," said Michael Mincey, Chief Information Officer.
First Community Bank’s initial focus is on integrating Teslar’s workflow tools into their day-to-day processes. Subsequently, they plan to incorporate exceptions management tools to further enhance their exceptions tracking and clearing processes.
"The need for efficient and reliable workflows has never been greater. With Teslar’s advanced workflow and tracking systems, we're not just upgrading our technology; we're unifying our team. Teslar will help us transition from isolated operations to a cohesive, streamlined process, ensuring that everyone, from our backroom staff to our front-end officers, is aligned and efficient," said Norma Ramirez, SVP/Note Department Manager.