Community banks have always been good at creating lifetime customers, but evolving technology and customer demands can complicate your ability to satisfy customers post-pandemic. There is a running joke in the banking industry that the pandemic took five years of technology growth and pressed it into one. With the additional demands put on bankers by the Paycheck Protection Program (PPP), that joke is one hundred percent true. Now that these digital expectations have been set, there’s no going back. Bankers can’t revert to doing things the same way they did before the pandemic. It’s just not an option.
The banking industry is completely changing (and fast!) due to this global pandemic. While banks are typically slow to adopt technological changes, the pandemic has accelerated this process by years. Digital offerings are not just conveniences anymore, but legitimate necessities for customers now. This adaptation can be more difficult for community banks with more limited resources than it is for large banks, but community banks still want to be players in the game.
At Teslar Software, we are in the business of creating highly efficient banks. We build tools designed to improve productivity and increase data accuracy throughout your entire institution. We provide community financial institutions with automated workflow and portfolio management tools to streamline and improve processes with easy access to relevant information needed to operate. Our innovative software is built on four pillars that we believe are essential to any financial institution that is eager to increase efficiency: Integration, Empowering Bankers, Streamlining Processes, and Scalability.
During the 2019 ICBA ThinkTECH accelerator, Mark Marionneaux, president and CEO of Zachary, La.-based Bank of Zachary, visited the Venture Center and spoke with several participants, one of whom was Joe Ehrhardt, CEO and founder of Teslar Software. Bank of Zachary has since partnered with Teslar Software for exceptions management and workflow tools to streamline manual processes.
The coronavirus pandemic of 2020 shook the American economy and uprooted day-to-day life for most Americans. We saw a lot of back and forth when it came to economic outlook and predictions. One factor that stayed strong was the housing market. In fact, demand increased and we saw record-breaking sales numbers in 2020. Despite increase in building materials in 2020, demand for new homes also stayed strong.
Christmas Club accounts (or Holiday Club accounts) are short-term savings accounts offered by financial institutions to help consumers set aside money for holiday expenditures. These accounts take a designated amount from each paycheck throughout the year and set it aside in the holiday account. This amount could be as small as 5 or 10 dollars per paycheck.
Teslar Software, a provider of automated workflow and portfolio management tools designed to help community financial institutions thrive, today shined a light on predictions and opportunities for community bankers to develop their business relationships in 2021.
The modern community banker is caught in the crossfires of remaining traditional and being expected to adapt to accommodate a new generation of customers. Let’s face it—community bankers are expected to be all things to all people. Many community banks are juggling trying to serve rural customers with no internet access or even an email address, while simultaneously meeting the digital needs of younger and more fast-paced lifestyles.
Teslar Software will be hosting an ICBA webinar in September! Join David Hamrick, Account Executive at Teslar, to see why bankers choose Teslar Software and how we can empower community bankers.
The Paycheck Protection Program is top of mind for many small businesses, CPAs, and lenders. Understandably, many loan recipients are chomping at the bit to begin the forgiveness process and have some certainty regarding their payback amount. While the eagerness to get the PPP forgiveness process started is not unfounded, experts are advising against getting in a rush to apply. There are many reasons waiting might be the best option.